About Us

About us


About Five Star Alliance

Best Travel Web Sites - The London Times
"Exclusively for Exclusive Properties" - The New York Times
"Take a look at Five Star Alliance when booking your next luxury stay." - USA Today


Five Star Alliance helps travelers find and book the ideal luxury hotel. We are an online travel agency for the world's best hotels. We offer great recommendations, the best rates, and world-class customer service. We hope that you make your next hotel reservation with us today!

Our experienced team has helped thousands of satisfied customers find the ideal hotel, and leaders of the world's best hotels have joined our Editorial Advisory Board.

What is a 5 Star Hotel? Click to find out.

Top Reasons to Reserve with Five Star Alliance


100% Luxury Hotels
We offer the most comprehensive collection of hand-picked luxury hotels available anywhere - online or off.


Great Rates
Our unique focus and leverage allows us to offer exclusive rates and offers that aren't widely available, and that beat or match virtually all other agents.


Personal Service
Our friendly, expert agents are available online or by phone to assist you.


Multiple Payment Options
Depending on your rate and hotel choice, you may choose to pre-pay for special restricted rates or book a flexible rate that allows billing only at check-out.

We're Approved & Certified by Trusted Organizations

We operate with integrity and subscribe to fair, honest business practices. Moreover, we are an active member in good standing of the most trusted national consumer and business organizations. And, as a matter of course, we have gone to great lengths to protect our clients' privacy and security.

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Norton Secured

Our web site security is certified by the Internet's security certification leader, Norton Secured. The Verisign logo and trademark are your assurance that we take security and reliability seriously, and that we will continue to use the best technology to safeguard your transactions. Click on the Verisign logo for details.

IATA The International Airlines Travel Agent Network

Five Star Alliance is an endorsed member of IATAN, the International Airlines Travel Agent Network. Our IATAN Membership means that we are trustworthy, reliable, and experienced in professionally meeting your travel needs, wherever they may take you. (IATA Number 09590486)

Hospitality Sales and Marketing Association International

Five Star Alliance is also a member of the Hospitality Sales & Marketing Association International (HSMAI). This group is dedicated to the professional marketing and promotion of hotels and hotel services to customers worldwide. HSMAI promotes good marketing practices, respect for the customer's privacy, and continuing professional education for hotel marketers.

We're Reviewed

TrustPilot is the largest consumer review community in the world. The independent online review platform collects verified reviews from our guests. Scroll through the most recent reviews below:


Thank you for visiting the Five Star Alliance website. We hope you find our service and support to be world-class. We also hope that you won't hesitate to contact us for any reason whatsoever. We always appreciate hearing from you.