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Grand Hyatt Playa del Carmen Resort

Playa del Carmen, Mexico

89 Excellent 1465 Reviews
Along the shores of the Caribbean Sea, the property offers three restaurants, multiple infinity pools, swim-up suites, full-service spa with hydrotherapy area, fitness center, clubs for kids and teens, beach access, event space, and an oceanfront wedding gazebo.
Exclusive Five Star
Alliance Perks

SAVE $150+
  • Breakfast Daily
  • Welcome Gift
  • $50 Spa Credit
  • Free Nights
  • VIP Status
  • WiFi

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Grand Hyatt Playa del Carmen Resort

Summary of 1,465 verified reviews


Excellent wellness hotel. Close to the beach and the city center. Awesome vibe.

In the midst of the city, Grand Hyatt Playa del Carmen Resort offers a beachfront setting steps from Fifth Avenue shopping and nightlife. Designed by the acclaimed Mexican architect Sordo Madaleno and award-winning Rockwell Group, the luxury resort offers memorable spaces that embody the spirit of the area with natural elements, artwork, textures, and light.

The resort's guest rooms and suites feature views of either the Caribbean Sea or the preserved mangrove, along with Hyatt Grand Beds, 47-inch flat-screen TVs, mini hub stations, minibars, and laptop-size safes. Rooms with plunge pools or swim-up pools are available, and suites feature large bathrooms with rain showers and deep soaking tubs.

There are three on-site dining options, including The Grill at 126 with ocean views, seafood, and signature selections. El Paseo, is the property's extension of La Quinta Agenda with culinary experiences, authentic Mexican kiosks, and pathways to the pool and beach areas. While La Cocina offers Mexican & Caribbean cuisine for breakfast, lunch, and dinner.

Inspired by the region's famous Cenotes—natural underground swimming rivers, the hotel's Cenote Spa has eight treatment rooms, a variety of therapeutic treatments, and hydrotherapy area. Along with an 82-foot lap pool, and a 24-hour fitness center offering cardio machines and strength training equipment.

For recreation, the beachfront resort has three infinity pools and a children's pool. There's also bicycles, and the Tortuguita Camp Hyatt & Teen Arcade with supervised activities for children and teens. The Grand Hyatt Playa del Carmen Resort has more than 15,000 square feet of flexible event spaces, including 18 meeting rooms. There is also a beach and ocean front gazebo for weddings, and a bridal suite.

Exclusive Perks at Grand Hyatt Playa del Carmen

Free Nights, Gift, $50, Breakfast, and More in Playa Mamitas

SAVE $150+

Grand Hyatt Playa del Carmen Resort features spectacular design in the midst of the most vibrant, modern and innovative area of Playa del Carmen. Its extraordinary location, facing the turquoise waters of the Caribbean, stands as a wonderful option for those seeking a lifestyle break beside the most beloved beach in the area, Playa Mamitas. For guests seeking Playa del Carmen resorts with good entertainment, music festivals, bars, beach clubs and restaurants during the day, this beach is the best setting.

Guests making reservations through Five Star Alliance under the "Five Star Signature Package" or "Five Star Signature Suites & Villas" will also receive the following amenities:

  • Breakfast Daily
  • Welcome Gift
  • $50 Spa Credit
  • Free Nights
  • VIP Status
  • WiFi
  • Upgrade
  • Early Check-in
  • Late Check-out
Terms and Conditions
Reservations must be made through Five Star Alliance under the “5 Star Signature Package." In order to take advantage of free nights, must book a minimum stay of 4 nights, subject to availability, and see 4th Night Free in rate description. Full breakfast is for each guest daily. A $50 Spa credit is provided once per room, per stay. Also included is a welcome amenity. Upgrade, early check-in, and late check-out are subject to availability at time of check-in and departure and upon request.

Hotel Address:
  • Grand Hyatt Playa del Carmen Resort
  • 1a. Avenida Esquina Calle 26, Centro
  • Playa del Carmen, 77710
  • Mexico

Location Summary
Facing the turquoise waters of the Mexican Caribbean, the Grand Hyatt Playa del Carmen Resort is set along a stretch of white sand beach. Set at the corner of 26th Street, the resort is steps from La Quinta Avenida—Fifth Avenue with nightclubs, shopping, and dining. Next to Playa Mamitas, the resort is three blocks from the Quinta Alegria, the area's newest shopping mall.

Directions to Hotel
By car from Cancun International Airport: Take Carretera Cancún-Tulum/México 307. After 3 kilometers, merge onto Carretera Cancún-Tulum/México 307. After 52 kilometers, continue on Av. Benito Juárez. Drive to Calle 3 Sur. After 750 meters, turn left onto Av. Benito Juárez. After 500 meters, turn right onto 30 Av. Sur. After 230 metres, turn left onto Calle 3 Sur. The resort will be on the left.
Banquets & Meetings
More than 15,000 square feet of event space including 18 meeting rooms, bridal suite, and an oceanfront gazebo.
Fine Dining On Site
The Grill at 126 with ocean views, seafood, and signature selections.
Child Programs
Tortuguita Camp Hyatt & Teen Arcade.
Pool Outdoor
3 infinity pools, children's pool, and 82-foot lap pool.
Spa Facility
Cenote Spa has 8 treatment rooms, a variety of therapeutic treatments, hydrotherapy area, lap pool, and fitness center.
Beachfront access.
Biking Touring
Bicycles available on-site.
Steps from Fifth Avenue restaurants and nightclubs.
Fifth Avenue shops and boutiques.
Theatre Museums
Mayan ruins, Xplor, Xcaret, and Xel-ha eco parks.
Recommended Rooms
Swim-up Suites offer direct pool access along with floor-to-ceiling windows and furnished terraces.

Guest Review Highlights

Verified Reviews
Hotel Amenities
  • - Banquets & Meetings
    - Business Center
    - Meeting Space
    - Disabled Access
    - Fine Dining On Site
    - Fine Dining Nearby
    - Fitness Center
    - High Speed Internet
    - Child Programs
    - Pool Outdoor
    - Spa Facility
Available Activities
  • - Beach
    - Biking Touring
    - Boating
    - Dining
    - Ecological Tourism
    - Jet Skiing
    - Jogging Running
    - Scuba Diving
    - Shopping
    - Theatre & Museums

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