The hotel specializes in 24-hour concierge duties and quality services from a friendly, multilingual staff. Hotel services include security escort, doorman and bellman, wake-up service, tour desk, doctor on call, massage therapy, same day laundry and frequent dry cleaning, wardrobe and luggage storage, currency exchange, notary public, and FedEx.

To experience world-famous shows, walk to any of 22 landmark Broadway theaters and several off-Broadway theaters. To appreciate world-renowned art and history, take a short walk or cab ride to the American Museum of Natural History, MOMA, the Metropolitan Museum of Art, or the Guggenheim. To enjoy world-class shopping, explore Fifth Avenue and the surrounding area for exclusive boutiques and expansive department stores.

Each room has cable television, clock radio, dual-line phone with four-language voicemail and dataport, floor-to-ceiling windows, hairdryer, individual climate control, iron, merino wool blankets and goose down pillows, minibar, personal safe, and toiletries.