Shop Til' You Drop: WestHouse Hotel New York Partners with NET-A-PORTER

August 18, 2014 By:Five Star Alliance

WestHouse Hotel New YorkIn partnership with stylish e-commerce site NET-A-PORTER, the world’s premier online luxury fashion retailer, WestHouse Hotel debuts the first online shopping experience in a U.S. hotel that brings exclusive shopping options to guests. On the elegant touch-screen tablets featured in each guestroom which connect seamlessly to hotel services, Residents can browse NET-A-PORTER’s unparalleled selection of the season’s chicest fashions without leaving their beds. WestHouse provides guests with an easy way to keep tabs on cutting-edge fashion from labels such as Ksubi, R13, Erdem, as well as highly coveted styles by Stella McCartney, Marni, Helmut Lang and Alexander McQueen, among others.

The superb service and customer care from NET-A-PORTER, includes:
• A dedicated phone line in each of WestHouse’s 172 rooms and suites connecting to NET-A-PORTER’s Customer Care team, available 24 hours a day, seven days a week
• A dedicated phone line providing direct access from WestHouse’s 16 suites to NET-A-PORTER’s Personal Shoppers from 9AM to 5PM each weekday, and to Customer Care after hours and on weekends
• Seamless direct connect to NET-A-PORTER ‘s website via in-room tablets that feature a highly visible “just tap” NET-A-PORTER icon on the home screen
• Complimentary same-day delivery directly to the WestHouse in NET-A-PORTER’s beautiful signature black boxes
Highlighting the new partnership will be a specialty Suite Shopping Package whereby guests who book a stay of three or more nights in one of WestHouse’s suites will receive a $500 NET-A-PORTER gift card to spend on their site.


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